![]() If they are unable to do this they can then direct you to their approved and authorised repair agent. If you encounter a fault with your device we recommend getting in touch directly with the manufacturer for the fastest response, rather than talking to the place you bought it from as this can delay the repair.įor Apple devices we always recommend talking with Apple first and allow them to diagnose the fault remotely if possible. Your home/personal printer will now be automatically selected when you print from your Windows device.Īs BYOD devices are purchased external to the college they come with a warranty and manufacturer guarantee bound to them.Once you have found your home/personal printer, right-click on it and select the 'Set as Default Printer' option.(Note: You may need to install your home/personal printer if it is not listed). In the Devices and Printers menu, under 'Printers', locate your home/personal printer.In the Hardware and Sound menu, click on 'Devices and Printers'.In the Control Panel, locate the option labelled as 'Hardware and Sound'.The Control Panel search result will populate at the top of the Start Menu.From the desktop of your Windows device, click on the Start Menu icon, and type in 'Control Panel'.Your home/personal printer will now be automatically selected when you print from your MacOS device.Once you have found your home/personal printer, right-click on it and select 'Set Default Printer'.Locate your home/personal printer from the list of installed printers on your MacOS device.In the System Preferences window, locate and click on 'Printers & Scanners'.From the desktop of your MacOS device, click on the 'Apple' logo, then click on 'System Preferences'. ![]() Therefore please ensure that you are using your Home/Personal Printer rather than the Print-Anywhere queue that is required to print to here on campus.įollow the below steps to set your home/personal printer as default when working from home. When working from home or away from campus, the Print-Anywhere Queue will not be available to print to. When prompted, click Accept to grant them access (don't change any settings unless asked).In the top left hand corner of AnyDesk there will be a 9 digit unique code, provide this when asked to the ICT Team member assisting you.You can download the AnyDesk software using these links: You can also disconnect them at any time should you need to. This software allows ICT to see and control your machine. Once the ICT Team have finished working on your machine, they no longer have access to your computer. In the event of learning and working remotely, if required ICT may instruct you to download and open a program called AnyDesk. If its critically urgent please give us a call on 08 8329 4466 as you normally would to speak with one of the team who will be more than happy to assist. If your need isn't resolved by our articles or its a little complex, send us an email to as you normally would and one of the team will respond back as quickly as we can. The ICT Services team are still working as normal and are ready and able to assist. We have made a great selection of support articles for many different topics, just scroll down from here to find them.
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